How to Share Your Car Dealership Customer Reviews on Social Media

1. To Begin with, Thank Them

If you want to encourage customers to review your car dealership, then the best thing to do is to say Thanks to everyone who contributes an online review.

This will let everyone know that your dealership values their feedback.

2. Make it Brief

People prefer to read less. Keep your social media posts simple and to-the-point. Just add a couple of highlights and the link to the full review.

By all means add a picture or video of the reviewer, if available.

3. Be Enthusiastic

Enthusiasm is contagious. Be enthusiastic about your reviews. Keep an eye out for 5 star "outlier” reviews that take positivity to the next level.

Take screenshots of such reviews and share on social media.

4. Always Include Visuals

Visuals like images, videos, gifs, etc. can increase your social reach by as much as 400%.

If you have images of your customers with their new vehicles and they allow you to share them on social media, then by all means include them in your social promotions.

5. Customize Your Posts

Customize your posts when you share reviews on social media.

For instance, adding a wish like "We hope you enjoy your ride!” when sharing a customer review makes your post even more memorable and helps build lasting relationships with your customers.

6. Showcase the Solution

Respond to negative reviews as soon as you see them, and always showcase the solution in your responses.

Respond proactively to criticism. Remember, others are reading your responses too.

07. Share Great Reviews

Sharing and retweeting your reviews can be a successful marketing trick. This can improve your online visibility, leads, and ranking, leading to improved sales.

For more information on how to share your car dealership customer reviews on social media platforms and to know how Buyerater can help you, Contact Us.